Personal data management policy

Respect for your private life and your personal data is of paramount importance for the company MTARGET. The purpose of this document is to inform you about what information we may collect about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information we collect. 

By using our services and by connecting to our various websites, you accept the provisions appearing in the following text. If you do not subscribe to all of the following provisions, please do not use our services and interrupt your connection.

Service registration

So that we can send you your access codes to our services and validate your registration, you will provide us with your contact details and possibly other information about you. During the registration process, you must provide us with certain contact information, including your name, address, phone number, and email address. We use this information to contact you about the services we offer for which you have expressed your interest.

Support portal

When you contact our support service by email or through our user portal, we may ask you for certain information concerning your request, such as your name, your email address or your mobile or landline phone.

Cookies

What are cookies and how can I manage them?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or your login information. We also use third party cookies – cookies that are of a different area of the domain of the website you visit – to measure the effectiveness of our advertising and our marketing.

How do the site and the services use cookies?

Our customer support portals use session cookies containing encrypted information to allow the system to uniquely identify you when you are logged in. This information allows us to process your data and online requests. Session cookies help us to ensure the reality of the information. We use persistent cookies, which only we can read and use for the purpose of identifying whether you are a customer or a former visitor to the site.

We may also from time to time engage third parties to monitor and analyze site usage. We only collect non-personal data (statistical information on the volume of visitors to our websites). The purpose is to help us administer our websites and improve their quality. These third parties may use cookies to track visitor behavior. These cookies will not be used to associate individual website visitors with personal data. Any data collected by these third parties on our behalf is used only to provide us with information about site usage and is not shared with any other third party.

Email and letters

Emails and letters exchanged between you and our company may be stored.

Application

We collect information when you submit an application, resume, survey responses, or similar information. If you are not selected we do not store this information.

Newsletters

If you want to subscribe to our newsletters, we will use your name and email address to send you the newsletter. Out of respect for your privacy, you have the option to unsubscribe from receiving all or part of the newsletters either by sending an email or by unsubscribing using the link contained in our newsletters.

How we use information

We may use the data we obtain as described above for purposes related to our website and our services and in particular to provide the website and the services to you, to participate in the improvement of the website and services , to address you questions and respond to any issues you may raise ,for communications relating to surveys and customer satisfaction, for verification of personal or business data .

We will send you service announcements when necessary. For example, if our service is temporarily suspended for maintenance, we may send you an email. We will also communicate with you in response to your customer service requests, to provide the services you request and to manage your account.

Disclosure and sharing of information

We do not sell or rent any of your information to third parties for advertising or marketing purposes. We reserve the right, however, to disclose information as required by law or regulation to comply with a court order or legal process.

Security

All external IT access to MTarget infrastructures must pass through front-end firewalls, which, in addition to filtering, perform archiving of connection logs on dedicated servers. The firewaling implemented at this level also offers protection mechanisms to counter classic attacks on IP and associated protocols: TCP SYN Flood, Ping Flooding, Teardrop, DNS amplification attacks, SMURF, Ping of Death, Force SYN Packet Check, DROP policy on ICMP, etc. On the other hand, NIDS internal network traffic listening probes constantly analyze the frames for non-compliant traffic.

MTarget also applies a rigorous policy of updating security patches for various hardware devices as well as the software bricks of each physical server and VM. These updates respond to a continuous monitoring of our teams on the state of the application park, as well as recurring processes of homogenization of the hosted park in order to limit security breaches as much as possible. Dedicated teams supervise all the servers using 24/7 system supervision tools with automatic notification via several media (mail, sms) on software, hardware failures or too slow response times. This covers security, the use of application resources, server capacities (cpu, disks, etc.), backups. In order to maintain activity, a risk analysis is carried out regularly, by constantly adding new rules according to changes in the scope. In addition, the teams systematically carry out real-life failure scenarios in order to improve the reactivity of failure detection, while validating the ability to offer continuity of service via the application redundancies implemented.

Data hosting

The services and websites of the company M TARGET are hosted on French territory in the following hosting sites: 

– Datacenter Completel (SFR) 2 RUE DE GRECE – 31000 TOULOUSE

– Datacenter SFR avenue Albert Einstein 78190 Trappes

– Datacenter SFR 124 Boulevard de Verdun 92400 Courbevoie

Your rights

Right of access and correction

You have the right to request access to personal data concerning you. This includes the right to be informed whether or not personal data relating to you is being processed, what personal data is being processed and the purpose of the processing. You also have the right to rectify or add personal data if the personal data is inaccurate or incomplete.

Right to deletion

You can request the deletion of your personal data, in accordance with applicable data protection laws.

Right of objection

You also have the right to object to certain processing operations or to request that the processing of personal data be restricted if you believe that the personal data may not be correct, if you believe that the processing is unlawful.

Right to data portability

If you request access to the personal data concerning you which you have provided yourself and if the personal data is processed automatically with your consent or in accordance with a contract between you and us, you can request that the data be provided in a format structured, commonly used and machine-readable and you can also request that the personal data be transmitted to another controller, if this is technically possible.

You can exercise your rights in compliance with the legal rules in force in your country by writing to the following address: dpo@mtarget.fr. 

Changes to this Personal Data Management Policy

We reserve the right to modify this document at any time, so please consult it regularly. If we make any changes to this privacy policy, we will post the revised privacy policy on the site and in other places we deem appropriate.